Streamline credentialing, focus on what matters.
Occupass helps organizations big and small to automate and maintain compliance, by addressing all of your unique credentialing needs. Providing a seamless and unified experience between us and you, and you and them.
Don’t be reactive to the challenges everyone faces when it comes to credentialing, we understand it’s a CHORE
Chasing down missing or expired credentials
Hindered by the lack of available resources
Overwhelming number of emails, documents and systems to coordinate
Regulatory requirements are complex to manage and maintain
Expensive use of time that could be better spent
Malpractice Cases
Malpractice Cases
A study indicated that nearly 40% of malpractice cases in healthcare were linked to inadequate credentialing and oversight. This highlights the critical role that proper credentialing plays in patient safety.
Citation:
Sutherland, S., & Woodward, C. (2016). Credentialing and patient safety: An overview of the issues. Canadian Journal of Surgery, 59(1), 27-31.
Increase in Costs
Impact on Healthcare Costs
Ineffective credentialing practices can lead to increased healthcare costs due to litigation, fines, and the costs associated with replacing unqualified personnel. Estimates suggest that improper credentialing can increase costs by 15-20% in affected healthcare organizations.
Citation:
Ransom, E. R., & Hatfield, D. R. (2018). The financial impact of credentialing failures on healthcare organizations. Health Affairs, 37(8), 1303-1308.
Reported Challenges
Regulatory Compliance Issues
A survey of Canadian healthcare organizations found that 30% reported challenges in maintaining compliance with credentialing requirements, which can lead to regulatory fines and reputational damage.
Citation:
Canadian Institute for Health Information. (2019). The State of Canada’s Health System: An Overview of the Challenges Facing the Healthcare Sector. Retrieved from
3-6 Month Delay
Credentialing Delays
Studies have shown that delays in the credentialing process can take an average of 3-6 months, leading to staffing shortages and impacting patient care.
Citation:
Young, P. J., & Jones, M. A. (2020). The impact of credentialing delays on patient care: A Canadian perspective. BMC Health Services Research, 20(1), 150.
Discrepancy
Frequency of Credentialing Errors
A review found that approximately 25% of healthcare professionals had discrepancies in their credentialing documentation, which can lead to serious risks in patient safety and care delivery.
Citation:
Green, M., & Gupta, A. (2021). An analysis of credentialing documentation errors in healthcare: Implications for patient safety. Journal of Patient Safety, 17(2), e111-e116.
Legal Claims
Legal Implications
Improper credentialing has been linked to 60% of legal claims against healthcare organizations, highlighting the financial and reputational risks associated with inadequate oversight.
Citation:
Dyer, A., & Simmons, B. (2017). Legal challenges in healthcare: The impact of improper credentialing. Canadian Medical Association Journal, 189(40), E1274-E1278.
Staff Turnover
Impact on Staff Turnover
Organizations that experience frequent credentialing issues report a 20-30% increase in staff turnover, as qualified professionals seek more stable employment environments.
Citation:
O'Reilly, K., & Thompson, R. (2019). The relationship between credentialing practices and staff retention in healthcare settings. Healthcare Management Forum, 32(5), 246-251.
Adverse Outcomes
Patient Outcomes
A study indicated that healthcare facilities with ineffective credentialing processes had a 40% higher rate of adverse patient outcomes, including complications and readmissions.
Citation:
Brown, L. & White, J. (2022). Credentialing and its impact on patient outcomes in Canadian healthcare facilities. BMC Health Services Research, 22(1), 319.
Surveyed
Perception of Credentialing Practices
A survey of healthcare leaders found that 70% believed that credentialing practices in their organizations were insufficient, indicating a widespread concern about the quality and effectiveness of current processes.
Citation:
Canadian Healthcare Leadership Network. (2021). Survey on Credentialing Practices in Canada: Insights and Recommendations. Retrieved from
As healthcare professionals and founders of Occupass, we recognize the fundamental importance of ensuring that all individuals are properly credentialed. Our platform is designed to proactively manage and automate these chores, thereby mitigating potential liabilities and risks.
Read Our Story
Five key areas of impact with Occupass
Establish Credentials
Create tailored passports for each designation or position, streamlining compliance and reducing administrative overhead.
Seamless API Integration: Easily connect with existing systems for smooth operations.
Automate Credentialing Processes: Save time with automated tracking of credentials and deadlines.
Empowering your Front-Line Management: Enables managers to access and oversee credentialing effortlessly.
Manage Compliance
Access comprehensive reporting beyond compliance analytics, simplifying billing reconciliation and eliminate manual record keeping and disputes over shifts.
Export Relevant Data: Easily export critical information for your needs.
Customized Reports: Generate tailored reports that meet your specific requirements.
Integration Capabilities: Seamlessly integrate with existing accounting, scheduling and HR systems for enhanced efficiency.
Validate Documents
Monitor the check-in and check-out status of both internal staff and external vendors, improving attendance management and simplifying billing reconciliation.
Alerts and Reminders: Receive timely notifications for early intervention.
Block Access: Prevent access for expired passport holders automatically.
Geofencing, Digital Signatures and QR Capabilities: Utilize advanced tracking and authentication for accurate attendance management.
Access Information
Our standard service extracts essential information from all submitted documents ensuring compliance with your organizational standards. We also validate records with issuers to confirm authenticity, enhancing trust in your credentialing process.
Revoke or Suspend Access: Quickly manage access for any professional or vendor.
Maintain Professional Practice Standards: Ensure all team members meet the highest practice standards imposed by the organization and regulatory authority.
Centralized Management Platform:
Use a single platform to oversee all vendor compliance expectations.
Report Insights
Organizations can issue occupation specific passports to vendors or subcontractors and decreasing the risk, liability and barriers associated with a supplemental workforce.
Secure Portal Access: Safeguard sensitive data with secure access for non-API issuers.
Regional Data Residency: Comply with local regulations for data storage.
Document Ownership: Maintain
ownership of documents with
professionals.
Where do we go from here?
01
Schedule Call
Schedule an introductory call.
02
Collaborate Team
Collaborate with our team to analyze your current credentialing process and develop a tailored implementation plan.
03
Monitor Passport
Monitor passport status in real time through your dedicated dashboard or personalized reports.
Frequently Asked Questions

Tailored passports consist of a curated collection of credentialing documents specifically designed for various occupations and positions as defined by your organization. Each passport encompasses a distinct set of compliance and regulatory requirements, enabling organizations to manage their credentialing processes more effectively.

Occupass transforms the credentialing process by automating ongoing requirements and offering a centralized system for managing compliance. This approach not only streamlines the flow of information but also significantly reduces the administrative burden on HR teams. By handling the repetitive tasks and chores associated with credentialing such as tracking documents, sending reminders, and ensuring compliance Occupass allows HR professionals to focus on more strategic initiatives. Our platform alleviates the complexities of credentialing, enabling organizations to maintain high standards of compliance without the usual headaches, ultimately fostering a more efficient and productive workplace.

Yes, Occupass is API-ready, enabling seamless integration with your existing systems to ensure a smooth transition and efficient data management. Our platform is designed to work in tandem with your current tools, complementing them by filling in the gaps where necessary. Whether it’s enhancing credentialing processes, automating compliance tracking, or simplifying reporting, Occupass enhances your operational efficiency without disrupting your workflow.

In cases where API integration is not feasible, Occupass still provides robust capabilities, allowing for easy import and export of data. This flexibility ensures that you can continue to manage your credentialing requirements effectively, maintaining accurate and up-to-date records without missing a beat. Our goal is to create a cohesive ecosystem that supports your organization’s unique needs and enhances overall productivity.

Occupass enhances the effectiveness of front-line management by providing streamlined access to credentialing information, automating essential processes, and ensuring compliance. Our robust access and permission capabilities empower managers and supervisors with clear visibility into the credentialing status of both internal personnel and external contractors or vendors. This approach fosters transparency and collaboration, ensuring that critical information is accessible to all relevant stakeholders, rather than being confined solely to the HR team.

Occupass extracts pertinent information from submitted documents and ensures that the content is accurately transcribed and aligns with the requirements established by your organization. Additionally, we engage with issuers to verify the authenticity of credentials whenever feasible. This dual approach allows us to validate the accuracy of document details while also confirming the legitimacy of the credentials through issuer verification.

Yes, Occupass allows organizations to issue occupation- specific passports to vendors and subcontractors, which helps reduce risk and manage compliance. By doing this, your organization sets clear standards that everyone must follow. This not only gives you visibility into the credentialing status that you did not have had before but also assures you that your requirements are being met.

Tailored passports consist of a curated collection of credentialing documents specifically designed for various occupations and positions as defined by your organization. Each passport encompasses a distinct set of compliance and regulatory requirements, enabling organizations to manage their credentialing processes more effectively.

To support your financial needs, we offer flexible billing options. You can choose to cover all, some, or none of the credentialing costs. Our platform also allows your personnel to pay for their own credentialing directly, making it easier to manage expenses.

We are committed to helping you stay compliant while keeping your budget in mind. If you have specific budget concerns or want to discuss a customized plan, our team is here to assist you.

Occupass offers a SaaS-based compliance application built on a secure, scalable, and agile cloud-native platform, primarily using AWS. We utilize managed services with SOC reports, HiTrust certificates, and HIPAA eligibility to meet HIPAA, PHIPA, and PIPEDA standards.

Automation is a key focus, supporting secure coding and high-quality control through CI/CD processes that enforce SAST and DAST, along with Software Composition Analysis to eliminate vulnerable components.

Security by design is critical, achieved through strategies like signed and PKI-encrypted JWTs for user identification, early token validation, and data encryption both at rest and in transit. Additional protections include HTTP HSTS policies, isolated VPC environments, and CI/CD deployment approvals. We also employ continuous monitoring and machine learning to quickly detect and respond to threats, ensuring secure access for legitimate users.